Contact HCA Healthcare

Learn more about our integrated network of care or find answers to common inquiries below. If you have a medical emergency, please dial 911 or go to the nearest emergency room.

HCA Healthcare also maintains a confidential Ethics Line for reporting possible misconduct or obtaining guidance on an ethics or compliance issue. The Ethics Line number is (800) 455-1996. It is answered 24 hours a day and accommodates numerous languages.

Contact HCA Healthcare

How to Contact HCA Healthcare

Below you will find answers to some of our most frequently asked questions. If you have an immediate need regarding patient care, please call your local hospital or facility directly. If you are experiencing a medical emergency, please call 911.

Browse our frequently asked questions to quickly find the support you need.

I have a question about careers, internships or my job application.

  • To apply for a role at HCA Healthcare or one of our affiliates, or to learn what opportunities are available, please visit HCA Healthcare Careers.
  • All internships are posted on our Careers site. We recommend searching for opportunities starting the November before the summer that the internship is being requested.
  • For technical questions on an application, call (844) 422-5627, then press Option 1. Please note: This number is for technical system support only.

I have a question about my payroll, W2s, benefits or 401(k).

  • If you are a current or former employee with questions about employment records, payroll, W2s or benefits, please call (844) 472-6797. Current employees can access more information about their employment, pay and benefits through HCA HR Answers.
  • If you are a current or former employee with questions regarding your 401(k), other retirement plans or have received a notice from Social Security about a potential benefit held in your name, please contact BConnected at (800) 566-4114.

I have a question about a bill or insurance payments.

  • Patient accounts are handled by each hospital’s Patient Account Services center. If you have a question about your bill or account for services rendered at a HCA Healthcare hospital, go to your hospital’s local website and look for a “Bill Payment or Inquiry” link.

I have a question about my password, username or login ID.

  • If you are a current employee needing help with resetting a password or login ID, please contact Client Support Services at (615) 344-4357 or (800) 265-8422.
  • If you need assistance logging into your employment application, call (844) 422-5627, then press Option 1.
  • If you need assistance with signing in to your MyHealthOne patient portal account, please visit MyHealthOne or call our portal support team at (855) 422-6625 Monday-Saturday, 8 a.m.-10 p.m. CT.

I have a question about becoming a vendor for HCA Healthcare.

To become an approved vendor for HCA Healthcare, please call (615) 344-2966.

Answers for other frequently asked questions.

  • If you would like to verify employment for former or current HCA Healthcare employee, please contact Thomas and Company at (615) 242-8246. Our employer code is HCA747.
  • If you have questions about stock, please see the Investor FAQs on our Investor Relations page.
  • If you need to obtain patient records for yourself or someone else, please contact the business office at the facility you received medical treatment.